THIS IS A SECURE SITE

The security of your online transaction is extremely important to us. You have probably heard about hackers stealing credit card numbers from organizations. We want you to feel secure about using your credit card for purchases from Harbor Mercantile. We take several steps to ensure your credit card number remains safe.

We use encryption for your transaction so that your credit card number is not vulnerable during transmission. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded by our payment processor. All online transactions are handled with the latest 128-bit Secure Sockets Layer (SSL) technology.

WE DO NOT STORE YOUR CREDIT CARD NUMBERS ON OUR SERVERS.
We do not ever even see your full credit card number. Once your credit card is transmitted with encryption to our payment processor during your order, it never comes back to our systems. We leave the security, systems hardening and hacker proofing to our payment processor. They are the trained experts in systems security. Our payment systems provider's secure systems have been built according to the strictest bank standards, which include:

• Real-time monitoring of systems activity to immediately respond to abnormal systems behavior and security breaches 24 hours a day, 7 days a week.
• A state-of-the-art data center that stores your payment information in highly secure rooms equipped with uninterrupted power supplies. In the case of natural disasters, we have a fully operational disaster recovery center located in a different city.
• Experienced information systems team to ensure that all security features and systems are functioning seamlessly.
• Physical and logical security audit approved by the Royal Bank, Ernst & Young and PricewaterhouseCoopers LLP.
• 100% compliance with Visa's Account Information Security Program (AIS Program). Through the AIS Program fifteen different security requirements must be confirmed including access to data, firewall integrity, encryption of stored data and physical security.

To view this site securely, you will need to use a browser such as Netscape Navigator or Internet Explorer that supports SSL (Secure Socket Layer) security protocol. These browsers will let you know whether or not the site is secure. There's a symbol, such as a key or lock, to show you are in secure mode; if not, a warning will appear when you are about to send us sensitive information. While we use a "secure mode" whenever we request personal information like your credit card, we regret that we can't guarantee that information transmitted through any electronic mail (email) will be secure, since email sent over the Internet is not secure. For any sensitive information, please call us instead of emailing.